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Conciliation Processes within the NSW Health System

The Joint Committee on the Health Care Complaints Commission recently resolved to inquire into conciliation processes within the New South Wales health system. The Committee is to inquire into, and report to Parliament, on the following terms of reference: (a) the effectiveness and efficiency of the Health Care Complaints Commission and the Health Conciliation Registry within the current legislative and administrative regime governing conciliation; (b) the effectiveness and efficiency of conciliation done at the local level by health providers; (c) the effectiveness of the Patient Support Office in assisting the local conciliation process; (d) client satisfaction with the current conciliation processes; (e) conciliation schemes in similar agencies and comparative jurisdictions; (f) other related issues.

Resolution passed 13 May 1999, 1st Session, Minutes No. 3, p 61. That under section 64 of the Health Care Complaints Act 1993 a Joint Committee known as the Committee on the Health Care Complaints Commission be appointed. That under section 67 (1) (a) of the Health Care Complaints Act 1993, Mr Tsang, 1 member nominated by the Leader of the Opposition and 1 member nominated by the Cross Bench Members be appointed to serve on the Committee as the Members of the Legislative Council. In the absence of any agreement the representation on the Committee is to be determined by the House. Nominations for membership of the Committee are to be in writing to the Clerk of the House within 7 days.

 


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