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Question and Answer Tracking Details

890 - WIFI AND NETWORK COVERAGE FOR REGIONAL RAIL COMMUTERS

Ward, Gareth to the Minister for Regional Transport and Roads

(1) Can the Minister provide an update on technology and viability of wi-fi on the rail network following trials at 19 stations between Hornsby and Wyong on the Central Coast Line?

(a) Can the Minister provide results following collection of anonymous data about access to and use of the service?

(b) How has TfNSW used this information to learn about how customers used this technology, adjusted and improved the service during the trial?

(2) When can commuters travelling on the South Coast line expect similar Wi-Fi services on:

(a) Trains?

(b) At stations?

(3) What technologies has the Minister and or TfNSW considered to deliver these services on the South Coast line, particularly in difficult sections such as between Helensburgh and Wollongong, Kiama and Bomaderry?

(4) Has the Minister and or TfNSW collaborated with mobile network providers or other providers to explore if such challenges can be resolved by improving mobile network coverage, installing additional towers, boosters and or satellites along the line?

(5) Is the Government planning to deliver wi-fi on the South Coast line?

(a) If yes, when?

(b) If not, why not?

Answer -
WIFI AND NETWORK COVERAGE FOR REGIONAL RAIL COMMUTERS

I am advised

The three year free wi-fi trial at 19 stations was announced in 2020. More information on the trial can be accessed here: Free Wi-Fi for Central Coast stations | transportnsw.info.

The trial is still being evaluated and the results will be released in due course.

Once the evaluation of the trials on the Central Coast have been completed, the Government will investigate options for a wider rollout.


Question asked on 1 August 2023 (session 58-1) and printed in Questions & Answers Paper No. 17
Answer received on 5 September 2023 and printed in Questions & Answers Paper No. 23