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Question and Answer Tracking Details


Chanthivong, Anoulack to the Minister for Finance, Services and Property
  1. With regards to the Service NSW one-stop shop located at Orange Grove Road, Liverpool:
    1. How many transactions have been conducted on a monthly basis since the office opened?
    2. How many of these transactions, on a monthly basis, have been:
      1. Driver Licence renewals;
      2. Car registration renewals;
      3. Birth certificate applications;
      4. NSW Housing rental payments;
      5. Fair Trading licence applicationsrenewals?
Answer -
  1. The Liverpool Service Centre has been operating since May 2014. On average each month, Liverpool has processed more than 24,000 transactions as part of more than 33,500 customer interactions.
  2. Each month, Liverpool delivers approximately:
    1. 2,558 driver licence renewal transactions
    2. 3,556 registration renewal transactions
    3. 172 birth certificate application transactions
    4. 12 Housing NSW rental bond transactions
    5. 330 Fair Trading licence transactions.

Question asked on 21 October 2015 (session 56-1) and printed in Questions & Answers Paper No. 36
Answer received on 25 November 2015 and printed in Questions & Answers Paper No. 47