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Question and Answer Tracking Details

1997 - MACARTHUR SERVICE NSW CENTRE

Chanthivong, Anoulack to the Minister for Customer Service

(1) In relation to the Macarthur Service NSW Centre during the financial year 2018-19:

(a) How many people attended;

(b) How many vehicle registration-related applications were submitted;

(c) How many driver and rider licence renewal applications were submitted;

(d) How many driver and rider licence tests were conducted;

(e) What were the average customer waiting times?

(2) In relation to the Macarthur Service NSW Centre during the period of 1 July 2019 to 20 November 2019:

(a) How many people attended;

(b) How many vehicle registration-related applications were submitted;

(c) How many driver and rider licence renewal applications were submitted;

(d) How many driver and rider licence tests were conducted;

(e) What were the average customer waiting times?

 
Answer -

(1) In relation to the Macarthur Service NSW Centre during the financial year 2018-19:

(a) 225,217 over the counter transactions (an average of 18,768 per month);

(b) 158,805 over the counter transactions;

(c) 32,450 over the counter transactions;

(d) 16,513;

(e) 10 minutes and 20 seconds.

(2) In relation to the Macarthur Service NSW Centre during the period of 1 July 2019 to 20 November 2019:

(a) 88,475 over the counter transactions (an average of 22,118 per month);

(b) 64,710 over the counter transactions;

(c) 14,472 over the counter transactions;

(d) 12,639;

(e) 8 minutes and 54 seconds.

 

Question asked on 20 November 2019 (session 57-1) and printed in Questions & Answers Paper No. 41
Answer received on 19 December 2019 and printed in Questions & Answers Paper No. 44

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.