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Question and Answer Tracking Details

4294 - SYDNEY BUSES

Hoenig, Ron to the Minister for Transport

Regarding TripView, TripGo and ArrivoSydney, the three applications developed for customers travelling on Sydney buses:

  1. Do the applications accurately track the arrival time of Sydney buses in bus regions 6-9 in the Eastern Region of Sydney?
  2. Do the applications accurately track the location of Sydney buses in bus regions 6-9 in the Eastern Region of Sydney?
  3. Are there any inherent faults in the applications that cause them to fail to provide commuters with full and accurate information as to the timetabling and location of their bus service?
  4. Since introducing the applications in December 2012, has the Department conducted a detailed review as to the reliability and effectiveness of these applications?
Answer -

We have delivered real time bus tracking and real time train apps for customers through smart phone applications. Seven real time apps are now available, including TripView, TripGo, Arrivo Sydney, Hidden City, Triptastic, Transit Times+ and Jaunt! Sydney. Customers can use their smart phones to locate where buses and trains are on their route and when they will arrive. They can also get directions to the closest bus stop and train station, as well as locate where to buy tickets. More information about these apps is available on the Transport Info website at www.131500.com.au.

Question asked on 14 August 2013 (session 55-1) and printed in Questions & Answers Paper No. 167
Answer received on 18 September 2013 and printed in Questions & Answers Paper No. 179

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.