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Question and Answer Tracking Details

5599 - CLOSURE OF BARKER STREET ENQUIRY COUNTER AT PRINCE OF WALES HOSPITAL

Hoenig, Ron to the Minister for Health, and Minister for Medical Research
  1. Was a review undertaken in relation to the closure of the Barker Street Enquiry Counter at the Prince of Wales Hospital in order to assess the impact this closure had on patients and services (ref. correspondence from the Minister dated 7 January 2014)?
    1. If so, what was the outcome of the review?
    2. If not, why not?
Answer -

I am advised:

(1) As outlined in correspondence in January 2014, this service has undergone review.

There have been no complaints received from members of the community relating to the reduced operating hours of the Barker Street enquiries counter.

Prince of Wales management continue to assess the hours of operation, to ensure patients, relatives and visitors are able to locate relevant clinical services and obtain answers to any queries.

Extensive consultation on the proposal was undertaken with staff, and the Health Services Union.

Question asked on 8 May 2014 (session 55-1) and printed in Questions & Answers Paper No. 214
Answer due on 12 June 2014

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.