Skip Ribbon Commands
Skip to main content

Question and Answer Tracking Details


Chanthivong, Anoulack to the Minister for Finance, Services and Property
  1. Considering the recent announcement that Toronto will get a new Service NSW service centre, in addition to the existing service centre which is within a 17 minute drive of Toronto, will the Government open a Service NSW service centre closer to the Macquarie Fields electorate, considering it can take 30 to 40 minutes by car or more than an hour by public transport to get to the nearest Service NSW centres at Gregory Hills or Liverpool?
    1. If not, why not?
Answer -

The Macarthur Service Centre at Gregory Hills was chosen to meet high levels of customer demand now and well into the future. It delivers a one-stop shop for residents and businesses from nearby established areas and new growth areas in the Macarthur region. Since opening in November 2015, the Macarthur Service Centre has served around 650,000 customers with average wait times of around six minutes and customer satisfaction is tracking at an impressive 97 per cent. Over time, the Service NSW network will continue to evolve and change in response to customer demand. At this time, there are no plans for additional services in the Macquarie Fields area.

Question asked on 6 June 2018 (session 56-1) and printed in Questions & Answers Paper No. 188
Answer received on 11 July 2018 and printed in Questions & Answers Paper No. 193