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Question and Answer Tracking Details


Chanthivong, Anoulack to the Minister for Finance, Services and Property
  1. Why did the Government not provide toilet facilities for its customers at the new Service NSW centre in Gregory Hills, particularly when the centre is a regional facility and is being promoted by the Government as a one-stop-shop?
  2. Does the Government plan to provide toilet facilities at the centre in the future, particularly given customers are making a round trip of more than one hour to access basic government services?
Answer -

Careful consideration was given to the provision of toilet facilities during the time of designing the Macarthur Service Centre. Like many other organisations, a decision was made to locate facilities in the staff area, for reasons such as health, safety and security.

Customers may ask a staff member for access to the staff toilets and they will be escorted to them.

Question asked on 5 May 2016 (session 56-1) and printed in Questions & Answers Paper No. 66
Answer received on 9 June 2016 and printed in Questions & Answers Paper No. 73