Equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales

Introduction

This inquiry was established on 12 July 2023 to inquire into and report on the equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales.

Video recordings of hearings, where available, can be found on the NSW Parliament's YouTube channel here.​

Have your say

Submissions about individual health care experiences will inform our thinking about the equity, accessibility and delivery of outpatient and community mental health care in New South Wales. However, this inquiry will not be conducting investigations or reviews of individual cases. Specific concerns about individual experiences can be raised with the NSW Health Care Complaints Commission by calling 02 9219 7444 or emailing hccc@hccc.nsw.gov.au.

Seeking support

If you require further support, please contact one of the organisations listed below:

Lifeline 13 11 14 (24/7) or text 0477 131 114. Lifeline is a free 24/7 telephone crisis support service.

Mental Health Line 1800 011 511. Mental Health Line is a NSW 24/7 statewide phone services which links people with NSW mental health services.

Kids Helpline 1800 55 1800. Kids Helpline provides free confidential counselling by phone or webchat for 12-25 year olds.

13Yarn 13 92 76. 13Yarn is a free 24/7 Aboriginal & Torres Strait Islanders crisis support line.

QLife  1800 184 527. QLife provides phone or webchat peer support from 3pm-midnight for LGBTQIA+ people

Accessibility

To speak to the 24/7 NSW Mental Health Line in a language other than English, call the Translating and Interpreting Service on 131 450, state your preferred language, and ask for the service to be phoned on 1800 011 511. The Transcultural Mental Health Line can also assist with information, referral and connection to services on 1800 648 911.

Terms of reference
This inquiry was Self-referred on 12 July 2023.
Timeline
DateMilestone
Wed 12 July 2023Self-referred
Wed 06 September 2023Submissions closed
Fri 22 September 2023Hearing - Macquarie Room, Parliament House, Sydney
Mon 16 October 2023Hearing - Macquarie Room, Parliament House, Sydney
Mon 30 October 2023Hearing - Macquarie Room, Parliament House, Sydney
Fri 17 November 2023Hearing - Macquarie Room, Parliament House, Sydney
Tue 13 February 2024Hearing - Function Room, Lismore Heights Sports, Recreation and Community Club (The Heights), Lismore Heights
Thu 15 February 2024Hearing - Macquarie Room, Parliament House, Sydney
Tue 04 June 2024FinalReport
Wed 04 September 2024Government Response to Final Report due
Wed 04 September 2024Government Response to Final Report
Submissions

Submissions to this inquiry closed on 06 Sep 2023.

View all submissions

Hearings and transcripts
DateVenue details
Fri 22 September 2023Macquarie Room, Parliament House, SydneyView scheduleView transcript
Mon 16 October 2023Macquarie Room, Parliament House, SydneyView scheduleView transcript
Mon 30 October 2023Macquarie Room, Parliament House, SydneyView scheduleView transcript
Fri 17 November 2023Macquarie Room, Parliament House, SydneyView scheduleView transcript
Tue 13 February 2024Function Room, Lismore Heights Sports, Recreation and Community Club (The Heights), Lismore HeightsView scheduleView transcript
Thu 15 February 2024Macquarie Room, Parliament House, SydneyView scheduleView transcript
Reports and government responses

Government response - Report No 64 - PC2 - Equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales

Tabled date:
Wed 04 September 2024
PDF340.00 KB

Report No 64 - PC2 - Equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales

Tabled date:
Tue 04 June 2024
Government response due:
Wed 04 September 2024
PDF1.65 MB
Other documents
DateTypeTitle
Tue 04 June 2024Media ReleaseMental Health Inquiry - Report Tabled (pdf, 127.25 KB)
Mon 29 April 2024Answers to Questions on Notice WayAhead (pdf, 742.80 KB)
Fri 19 April 2024Answers to Questions on Notice Legal Aid NSW (pdf, 139.12 KB)
Fri 19 April 2024Answers to Supplementary QuestionsAustralasian College for Emergency Medicine (pdf, 165.45 KB)
Thu 11 April 2024Answers to Questions on Notice Northern Rivers Women and Childrens Services (pdf, 18.39 MB)
Thu 21 March 2024Answers to Questions on Notice Australian Association of Social Workers (pdf, 9.94 MB)
Thu 21 March 2024Answers to Questions on Notice Wardell Core (pdf, 14.94 MB)
Thu 21 March 2024Answers to Supplementary QuestionsHuman Nature (pdf, 93.90 KB)
Mon 18 March 2024Answers to Questions on Notice Justice Action (pdf, 1.77 MB)
Mon 18 March 2024Answers to Supplementary QuestionsWestern Sydney Health Alliance (pdf, 6.63 MB)
Thu 14 March 2024Answers to Questions on Notice Lifeline (pdf, 143.85 KB)
Thu 14 March 2024Answers to Questions on Notice NSW Health (pdf, 144.78 KB)
Tue 27 February 2024Additional InformationNORWACS (pdf, 747.93 KB)
Tue 13 February 2024OtherReport: Police apprehension as a response to mental distress (pdf, 1.25 MB)
Tue 13 February 2024Tabled DocumentConsumer Perspective, Lived Experience Expertise Peer Operated Services Multi-disciplinary Teams Climate Emergency Prevention - tabled by Ms Fay Jackson (pdf, 2.16 MB)
Thu 08 February 2024Media ReleasePublic hearings on 13 February 2024 and 15 February 2024 (pdf, 169.37 KB)
Wed 31 January 2024Answers to Questions on Notice Black Dog Institute (pdf, 7.92 MB)
Thu 25 January 2024Answers to Questions on Notice South Australia Ambulance Service (pdf, 423.40 KB)
Fri 19 January 2024Correspondence Mr Harry Grant, Government Relations Adviser, Black Dog Institute - correction to transcript evidence (pdf, 679.12 KB)
Fri 22 December 2023Answers to Questions on Notice Doug Boudry, Deputy Chief Police Officer, ACT Policing (pdf, 3.27 MB)
Wed 20 December 2023Answers to Questions on Notice Ms Nicola Rabbitte, Wellness Health In-reach Nurse Coordinator Program (pdf, 122.53 KB)
Tue 19 December 2023Answers to Questions on Notice Mental Health Commission of NSW (pdf, 73.04 KB)
Tue 19 December 2023Answers to Questions on Notice Australian Paramedics Association NSW (pdf, 1.25 MB)
Mon 18 December 2023Answers to Questions on Notice Primary Health Network NSW/ACT Mental Health Network (pdf, 169.82 KB)
Thu 14 December 2023Answers to Questions on Notice headspace (pdf, 115.45 KB)
Wed 13 December 2023Answers to Questions on Notice Mental Health Review Tribunal (pdf, 31.98 MB)
Thu 30 November 2023Answers to Supplementary QuestionsMs Annie Crowe, Founder and Lead Consultant, NeuroAccess (pdf, 6.55 MB)
Wed 29 November 2023Additional InformationMr Graham Brereton, Registered nurse and psychologist (pdf, 122.98 KB)
Wed 29 November 2023Answers to Questions on Notice The Royal Australian and New Zealand College of Psychiatrists (RANZCP) (pdf, 85.96 KB)
Mon 27 November 2023Answers to Questions on Notice NSW Nurses and Midwives Association (pdf, 503.35 KB)
Thu 23 November 2023Answers to Questions on Notice NSW Ministry of Health (MOH) (pdf, 132.63 KB)
Tue 21 November 2023Correspondence Mr Cooper Smeaton - clarification to transcript evidence (pdf, 546.13 KB)
Mon 20 November 2023Answers to Questions on Notice Australian Psychological Society (APS) (pdf, 205.38 KB)
Fri 17 November 2023Answers to Questions on Notice The Royal Australian College of General Practitioners Rural (RACGP) (pdf, 249.49 KB)
Wed 15 November 2023Media ReleaseFourth Public Hearing on Friday 17 November 2023 (pdf, 124.57 KB)
Wed 15 November 2023Answers to Questions on Notice Mental Health Coordinating Council (MHCC) (pdf, 2.76 MB)
Thu 02 November 2023Answers to Questions on Notice The Office of the Advocate for Children and Young People (pdf, 108.23 KB)
Thu 02 November 2023Answers to Supplementary QuestionsThe Office of the Advocate for Children and Young People (pdf, 245.84 KB)
Tue 31 October 2023Answers to Supplementary QuestionsMental Health Carers NSW (pdf, 209.67 KB)
Tue 31 October 2023Additional InformationMental Health Carers NSW (pdf, 208.96 KB)
Mon 30 October 2023Answers to Supplementary QuestionsReachOut (pdf, 179.54 KB)
Fri 27 October 2023Media ReleaseThird Public Hearing on Monday 30 October 2023 (pdf, 122.88 KB)
Fri 27 October 2023Answers to Questions on Notice Bi+ Network Sydney (pdf, 139.85 KB)
Fri 27 October 2023Answers to Questions on Notice ACON (pdf, 211.73 KB)
Thu 26 October 2023Answers to Questions on Notice SSI (pdf, 270.75 KB)
Wed 25 October 2023Answers to Supplementary QuestionsBEING: Mental Health Consumers (pdf, 203.71 KB)
Mon 23 October 2023Answers to Questions on Notice UNSW Department of Developmental Disability Neuropsychiatry (pdf, 371.95 KB)
Wed 18 October 2023Answers to Questions on Notice Australian Association of Psychologists Inc (AAPI) (pdf, 4.47 MB)
Thu 12 October 2023Media ReleasePublic Hearing on Monday 16 October 2023 (pdf, 122.56 KB)
Thu 12 October 2023OtherReport by Urbis - entitled 'Wellbeing and Health In-reach Nurse (WHIN) Coordinator Model Pilot Evaluation - Final' (pdf, 3.70 MB)
Thu 13 July 2023Media Release New inquiry into the equity, accessibility and appropriate delivery of outpatient and community mental health care in New South Wales (pdf, 118.71 KB)
Contact us

Holly Rivas Perdomo

Role:
Principal Council Officer
Phone:
9230 2509
Email:
portfoliocommittee2@parliament.nsw.gov.au
Email:
portfoliocommittee2@parliament.nsw.gov.au

Laura Ismay

Role:
Director Committees
Phone:
9230 2282
Email:
portfoliocommittee2@parliament.nsw.gov.au

Andrew Ratchford

Role:
Senior Council Officer
Phone:
9230 3672
Email:
portfoliocommittee2@parliament.nsw.gov.au

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