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Question and Answer Tracking Details

9744 - DOLTONE HOUSE JONES BAY WHARF COMPLIANCE

Greenwich, Alex to the Minister for Planning, Minister for Housing, and Special Minister for State
  1. Has the noise management plan referred to in LA Q7814 been submitted, assessed and approved?
    1. What changes resulted from this plan?
      1. How is this information made available to the adjacent community to improve understanding of venue operations?
  2. How many complaints about intrusive noise impacts, public nuisance, breach of delivery and waste removal conditions, numbers and behaviour of patrons and hours of operation have been made since 2011 (to 24 October 2018)?
    1. How many of these were investigated;
    2. How many resulted in enforcement action;
    3. What action was taken?
  3. What proactive action has the Government taken to prevent future impacts and ensure compliance with consent conditions?
  4. What further action will the Government take to ensure compliance and protect adjacent residents from intrusive night time noise and nuisance?
Answer -

I am advised:

  1. A draft Noise Management Plan (NMP) has been submitted to the Department for approval.
    1. The assessment of the NMP has involved seeking additional information from Doltone House to ensure that the plan meets the conditions of consent.
      1. The Department is assessing the NMP and as such it would not be appropriate to release it publicly at this stage. There is no requirement under the Doltone House consent for the NMP to be made publicly available once approved.
  2. Since 2014, the Department has received approximately 230 complaints, and of these complaints 159 are from one complainant.
    1. The Department investigates all concerns raised by the community.
    2. Eight.
    3. In November 2016, the Department issued Doltone House with an Official Caution. Since June 2017, the Department has issued Doltone House with four Penalty Notices (three for out of hours deliveries and one for exceeding patron numbers) and three Official Cautions for breaches of their Consent DA 52-03-05.

  3. The Department has requested Doltone House better address residents' concerns, including through completing a revised NMP. The Department has also recommended to Doltone House that they meet with affected residents to discuss their concerns and attempt to resolve them. The Department has offered to attend this meeting and provide a facilitator.

  4. The Department will continue to monitor the development and investigate any concerns raised by the community from time to time.


Question asked on 25 October 2018 (session 56-1) and printed in Questions & Answers Paper No. 211
Answer received on 27 November 2018 and printed in Questions & Answers Paper No. 218