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Question and Answer Tracking Details

5335 - DOLTONE HOUSE JONES BAY WHARF

Greenwich, Alex to the Minister for Planning, Minister for Housing, and Special Minister for State
  1. How many noise or disturbance complaints have been registered about Doltone House Jones Bay Wharf since LA Q4786?

    1. What are these complaints about?

  2. What liaison has the Department of Planning and Environment carried out with Liquor & Gaming NSW, Sydney City Police and the City of Sydney about these complaints?

  3. What action has been taken in response to complaints apart from the official November 2016 caution for the failure to implement an approved noise management plan?

    1. Has this noise management plan been submitted and assessed?

  4. What assessment has the Government made of how this venue complies with community expectations about acting as a 'good neighbour'?

  5. What ongoing monitoring is being carried out to ensure compliance?

  6. What further action will the Government take to address community complaints about breaches of consent conditions?

Answer -

I am advised:

  1. There have been 39 noise or disturbance complaints registered by the Department about Doltone House Jones Bay Wharf since LA Q4786 on 24 October 2013. Of these, 26 were made by three people.
  2. The complaints relate to noise from patron behaviour, out of hours deliveries, removal of equipment, and fireworks. Some complaints also arose from trucks blocking access to surrounding areas.
  3. The Department liaises with other government agencies and the City of Sydney Council as appropriate. The Department also encourages referrals to Liquor & Gaming NSW and the Sydney City Police in appropriate cases when complaints are made, although such referrals remain in the complainant's discretion.
  4. The Department currently has an on-going investigation arising from recent complaints. At the conclusion of this investigation, the Department will notify the complainants of the outcome.

  5. The noise management plan has not been submitted and therefore assessed.

  6. It is important to ensure that the Dolton House operates in accordance with its consent conditions, which are designed to protect the amenity of nearby residents.

  7. As indicated above, the investigation is ongoing. 

  8. The Department will continue to ensure that Doltone House complies with its consent conditions and investigate any complaints from the community.


Question asked on 6 April 2017 (session 56-1) and printed in Questions & Answers Paper No. 119
Answer received on 11 May 2017 and printed in Questions & Answers Paper No. 126