This inquiry was self-referred on 17 February 2025.
Inquiry into Government service delivery standards in regional NSW
That the Committee inquire into and report on government service delivery standards in regional NSW, with particular reference to:
a) Current performance measurement and accountability mechanisms, including relevant monitoring metrics and reporting frameworks
b) Performance measurement and accountability mechanisms for the delivery of government services that are outsourced to third-party providers
c) Differences in government service delivery standards between metropolitan and regional areas.
d) Options to improve monitoring, evaluation and reporting of the delivery of government and publicly-funded services, with reference to the social justice and community sector and regional NSW.
e) The need to develop or reform legislative frameworks to deliver, monitor and review government service delivery standards
f) Any other related matter