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Inquiry Details

Outsourcing Community Service Delivery

This Inquiry was established on 22 February 2012 to inquire and report into the contracting out of service delivery, such as housing, disability and home care services, from the Government to the non-Government sector. The Inquiry will focus on the extent to which this process is appropriately managed, that probity and accountability mechanisms are in place to monitor service providers, and to ensure that organisations are delivering quality services to their clients. The Inquiry will also consider strategies to assist local providers to improve service delivery and to increase cost effectiveness.

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