Information Technology Services

Contact

Mr Ali Shariat, Manager — Information Technology Services

Phone (02) 9230 2990
Fax (02) 9230 2358
ali.shariat@parliament.nsw.gov.au

Function

In the achievement of corporate goals, Information Technology has become an integral part of the operations of Members and Parliament. The realisation of these goals is increasingly dependent on the availability of high quality application systems; reliable and robust network infrastructure and communications capability. In recognition of this need, in 1991 Parliament established the Information Technology Services section.

Information Technology Services (ITS) has the responsibility of developing the strategic and tactical plan for the Parliament’s use of information technology to achieve corporate goals. The ITS client group is comprised of Members, Members’ staff, Committees and Parliament House support services staff. Through the provision of a contemporary and reliable electronic workplace environment, ITS enables Members and the broad Parliamentary community to better serve the citizens of NSW.

In particular, ITS meets its obligations by:

developing and making available corporate information systems which are tailored to meet the needs of Members, to assist in research projects, and support administration processes;
providing high quality systems solutions together with a responsive support service that understands and responds to the needs of Members and their staff;
supporting Members in their electoral and constituency duties by ensuring that the Parliament’s computer facilities are fully functional and that Members and staff are able to use them effectively;
providing and managing the Parliamentary Network to enable information to be shared within and between work groups, to provide the flexibility to redesign and restructure business processes to improve efficiency and services, and enable Members and staff to have secure electronic access to the Parliament’s central information systems, services, Intranet and Internet;
implementing systems which make parliamentary documents such as the Hansard available to the parliamentary community through the Intranet and the public through the Internet;
aligning the Parliament’s community service obligations with the NSW Government’s Electronic Service Delivery (ESD) initiatives and continually expanding the range and increasing the volume of information available through the Internet.

Last modified 21/02/2008 18:11:58 : Update this page