Final Report, Inquiry into Health Care Complaints and Complaint Handling in NSW
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The Report presents recommendations that will facilitate comparative analysis of complaints lodged with the Commission by regional and metropolitan consumers as well as evaluate public awareness and satisfaction of complaint handling procedures within the public health system and through the Health Care Complaints Commission.
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Report No. 2 - Inquiry into Health Care Complaints and Complaint Handling in NSW.pdf
On 29/08/2013 the Committee required the Government to provide a response by 28/02/2014. No Government response has been received as yet.