Final Report, Inquiry into Health Care Complaints and Complaint Handling in NSW

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Report Date Thursday 29 August 2013
Date Tabled Thursday 29 August 2013
Ordered Printed Thursday 29 August 2013
Government Response Request made to Govt for a Response: Thursday 29 August 2013 (Mandatory)
Government's Response Due: Friday 28 February 2014
Date of Government's Response: Friday 28 February 2014
Paper Number 2/55
Number of Pages 64
Context Inquiry into Health Care Complaints and Complaint Handling in NSW, Health Care Complaints Committee

Download the Report

The Report presents recommendations that will facilitate comparative analysis of complaints lodged with the Commission by regional and metropolitan consumers as well as evaluate public awareness and satisfaction of complaint handling procedures within the public health system and through the Health Care Complaints Commission. To download this report click on the document icon(s) below.

Report No. 2 - Inquiry into Health Care Complaints and Complaint Handling in NSW.pdfReport No. 2 - Inquiry into Health Care Complaints and Complaint Handling in NSW.pdf

Government Response

[attachment "Final NSW Health Response Report No.2-55_Redacted.pdf" deleted by Millie Yeoh/Electorate/NSW_Parliament/Au
] Govn response to HCCC Cte Rpt No 2-55.pdfGovn response to HCCC Cte Rpt No 2-55.pdf