1. Home
  2. Hansard & Papers
  3. Legislative Council
  4. 22 June 2004
Contact Print this page Reduce font size Increase font size

CityRail Security

Printing Tips | Print selected text | Full Day Hansard Transcript         « Prior Item | Item 40 of 70 | Next Item »

About this Item
Subjects -  Railways; Security Guards; Video Surveillance
Business - Deferred Answers, Questions Without Notice
Commentary - Asked by Michael Gallacher on 12 May 2004


    CITYRAIL SECURITY
Page: 9730


    On 12 May the Leader of the Opposition asked the Minister for Transport Services a question without notice regarding CityRail security. The Minister for Transport Services provided the following response:
            I'm advised by RailCorp CEO Vince Graham:
            There are currently over 700 Help Points linked to more than 6000 CCTV cameras which provide coverage of every station on the CityRail network. Signals from a Help Point, when activated by a customer or CityRail staff member, are directly relayed to either a local security Group Remote Monitoring Location (GRML) or the RailCorp Security Control Centre, and immediately responded to by staff monitoring the live feed.
            There are 17 Group Remote Monitoring Locations across the metropolitan network. In the event any GRML is unattended, the camera coverage is transferred to the Security Control Centre at the Rail Management Centre to ensure live monitoring of Help Points can continue.
            The RailCorp Security Control Centre has a dedicated link direct to the Police Radio Room to notify NSW Police of the need for assistance in relation to incidents on the CityRail network.
            In addition to these measures, RailCorp Transit Officers patrol stations and trains to ensure passenger safety. These officers are equipped with radio and mobile phone contact to ensure a rapid response in the event of a major security incident on the CityRail network being broadcast from the Security Control Centre.
            CityRail has a staff training and deployment plan in place to increase the pool of staff available to undertake CCTV operator shifts. Staff are required to be properly qualified and to have security licences.


Last modified 05/12/2007 16:31:12   :   Update this page